As VoIP phone systems become increasingly common in larger companies, small businesses are wondering if they should make the switch. Hesitation occurs because many fear that it will interfere with existing business practices or be too expensive to replace the old system. As VoIP business phone systems have evolved, the benefits are far outweighing the disadvantages.
1. Customers Engage with Businesses More Naturally with Rich Technology
By now, most customers are comfortable using the Internet and many regularly use video calls. A VoIP phone system allows your staff to engage in long distance meetings in a face-to-face setting. This technology significantly reduces travel expenses for training and creates a higher comfort level for sales calls.
Many mobile phone applications offer the option of clicking a link to place a call to the business that they have found while searching. An updated business phone system utilizing VoIP is readily adaptable to this technology.
2. VoIP Means that You Can Work Anywhere and Keep Your Phone Number
Land line phones are locked into a physical location. In order to use your phone line, you and your employees must be at work. Newer systems are highly portable which means that you can be productive no matter where you are. As the demands of business continually increase, more employees are working from home. They are able to log in and have access to phones and all of the data necessary to do their jobs. VoIP is no longer a luxury, it is becoming a necessity.
3. It is Less Expensive than You Think It Is
While there will be a cost to convert your business phone system to VoIP, the long-term savings are substantial. The cost of long distance calls plummet and only a single network is used for phone and Internet. This significantly reduces maintenance costs as well. You will see less outlay in employee costs to manage the single network.
4. VoIP Networks Link to Other Applications
In the past, phone systems weren’t tweak-able. However, with VoIP technology, you can tie email accounts to your phone as well as other applications. Employees can receive instant notification when an important email hits their inbox and sales opportunities don’t get lost in the mix of other incoming mail.
5. If You Move Your Business, You Can Keep Your Phone Number
The Internet is free of geographical boundaries, so if your business relocates you don’t have to change your number. This means that your customers will always be able to find you. In a world where everything is changing, a number that stays the same is increasingly important.
Small business owners who are interested in making the change should consider the benefits before they discount the power of a VoIP phone system. They enable business interactions in ways that the old technology never could.